$10 FLAT RATE SHIPPING CANADA ON $50-$100 | FREE CANADA SHIPPING ON $100+ | WE SHIP TO USA | Save $10 When buying Any 5 Latte Pastes; Use Code "save$10" at Check Out

FAQ

    Are your products Vegan?

    • Yes, all our products are Vegan

    Are your products Organic?

    • 80% of our ingredients are organic.

    • Our Date Syrup; MacaLina: Rooibos Rose; MacaChino & ChagaChino are 100% Organic.

    • We are going 100% Organic on all our products by end of  2020

    Do you offer first time purchase discount?

    • Purchasing online for first time, use code "Online10" to receive 10% off
      We have a store & are interested in carrying your products for resale, is that possible?
      • Yes, we would love to have our products at your cafe, store, gym, ... we offer a retail discount to bulk purchases for resale so you can mark up to a profitable sale 
      • We also offer demos on site so your customers can try the products
      • interested in becoming part of our family? email us at info*at*EarthsEats.com

        Where can I find your products:

        You can find our products at following locations  (selection varies by store):

            Do you Sell to US customers?

            • Yes, we do. You can order directly off our website and if the shipping cost doesn't calculate we can get back to you on the shipping cost
            • Note: US customs may get charged duty from customs upon receiving of the items (this is customs & duty standards)

            What is the Expiry Date of your products?

            • Please refer to the product page and click on the actual product to see the shelve life of the product
            • Most of our products have a shelve life of 10-12 months in cool place and 1.5 years if refrigerated

            Are there any Additives, Colour, Preservatives, Sugar added to your products?

            • All our products are free of all the above
            • This was our main mission when we started Earth's Eats as we are against any type of additives to products (incl. sugar)


            Do you charge Taxes?

            • Yes, there is a 5% GST charge as per BC regulations on our products
            • Also there is a 5% GST and 7% PST on shipping cost (as per Canada Post charges)

            Do you charge a Handling or Packaging Fee?

            • No, we do not charge handling or packaging fee
            • The cost you see under shipping and handling is only shipping cost

            How much is the Shipping Cost for my purchase?

            • As soon as you go to the checkout page and enter your address and preferred shipping method the system will automatically generate your shipping cost
            • These prices come directly from the shipping company that you choose.
            • We have a special Shopify rate shipping cost which works out cheaper than regular

            Do you offer Free Shipping?

            • We offer a flat $10 shipping for orders of $51-$99
            • and free shipping on orders of $100+ (CANADA ONLY)

            What are your methods of payment for online purchase?
You can Pay for your purchase using the following methods:

            • Credit Cards (online and in person)
            • Paypal 
            • Apple Pay
            • Google Pay
            • Email Transfer to info@earthseats.com 

            Do you offer Refunds?

            • Unfortunately we do not offer refunds on food products due to safety