FAQ
Are your products Vegan?
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Yes, all our products are Vegan
Are your products Organic?
- We are please to announce as of Nov 2020 we are 100% Organic
Do you offer first time purchase discount?
- Purchasing online for first time, use code "Online10" to receive 10% off
Do you Sell to US customers?
- Yes, we do. You can order directly off our website
- If you order $50+ you can choose the $10 flat shipping rate. We also offer free shipping on $100+
What is the Expiry Date of your products?
- Please refer to the product page and click on the actual product to see the shelve life of the product
- Most of our products have a shelve life of 10-12 months in cool place and 1.5 years if refrigerated
Are there any Additives, Colour, Preservatives, Sugar added to your products?
- All our products are free of all the above
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This was our main mission when we started Earth's Eats as we are against any type of additives to products (incl. sugar)
Do you charge Taxes?
- Yes, there is a 5% GST charge as per BC regulations on our products
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Also there is a 5% GST and 7% PST on shipping cost (as per Canada Post charges)
Do you charge a Handling or Packaging Fee?
- No, we do not charge handling or packaging fee
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The cost you see under shipping and handling is only shipping cost
How much is the Shipping Cost for my purchase?
- As soon as you go to the checkout page and enter your address and preferred shipping method the system will automatically generate your shipping cost
- These prices come directly from the shipping company that you choose.
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We have a special Shopify rate shipping cost which works out cheaper than regular
Do you offer Free Shipping?
- We offer a flat $10 shipping for orders of $51-$99
- and free shipping on orders of $100+ (CANADA ONLY)
What are your methods of payment for online purchase? You can Pay for your purchase using the following methods:
- Credit Cards (online and in person)
- Paypal
- Apple Pay
- Google Pay
- Email Transfer to info@earthseats.com
Do you offer Refunds?
- Unfortunately we do not offer refunds on food products due to safety
- Yes, we would love to have our products at your cafe, store, gym, ... we offer a retail discount to bulk purchases for resale so you can mark up to a profitable sale
- We also offer demos on site so your customers can try the products
- interested in becoming part of our family? email us at info*at*EarthsEats.com
Where can I find your products:
You can find our products at following locations (selection varies by store):
- Vancouver:
- Vegan Supply (Chinatown);
- Victoria's Health Store (Broadway & Hornby);
- Meinhardt (South Granville);
- Plant Life Nutrition (Hastings)
- Port Coquitlam:
- Sechelt:
- Regina & Saskatoon:
- Online:
- EarthsEats.com
- localboom.ca
- Amazon.ca (+Prime)
- Amazon.com (+Prime)