CANADA & USA: $10-12 SHIPPING ON $50-$99 | FREE SHIPPING ON $100+ | PRICES IN CDN$

FAQ

    Are your products Vegan?

    • Yes, all our products are Vegan

    Are your products Organic?

    • We are please to announce as of Nov 2020 we are 100% Organic 

    Do you offer first time purchase discount?

    • Purchasing online for first time, use code "Online10" to receive 10% off

      Do you Sell to US customers?

      • Yes, we do. You can order directly off our website 
      • If you order $50+ you can choose the $10 flat shipping rate. We also offer free shipping on $100+

      What is the Expiry Date of your products?

      • Please refer to the product page and click on the actual product to see the shelve life of the product
      • Most of our products have a shelve life of 10-12 months in cool place and 1.5 years if refrigerated

      Are there any Additives, Colour, Preservatives, Sugar added to your products?

      • All our products are free of all the above

      • This was our main mission when we started Earth's Eats as we are against any type of additives to products (incl. sugar)


      Do you charge Taxes?

      • Yes, there is a 5% GST charge as per BC regulations on our products

      • Also there is a 5% GST and 7% PST on shipping cost (as per Canada Post charges)

      Do you charge a Handling or Packaging Fee?

      • No, we do not charge handling or packaging fee

      • The cost you see under shipping and handling is only shipping cost

      How much is the Shipping Cost for my purchase?

      • As soon as you go to the checkout page and enter your address and preferred shipping method the system will automatically generate your shipping cost
      • These prices come directly from the shipping company that you choose.

      • We have a special Shopify rate shipping cost which works out cheaper than regular

      Do you offer Free Shipping?

      • We offer a flat $10 shipping for orders of $51-$99
      • and free shipping on orders of $100+ (CANADA ONLY)

      What are your methods of payment for online purchase?
You can Pay for your purchase using the following methods:

      • Credit Cards (online and in person)
      • Paypal 
      • Apple Pay
      • Google Pay
      • Email Transfer to info@earthseats.com 

      Do you offer Refunds?

      • Unfortunately we do not offer refunds on food products due to safety
      We have a store & are interested in carrying your products for resale, is that possible?
      • Yes, we would love to have our products at your cafe, store, gym, ... we offer a retail discount to bulk purchases for resale so you can mark up to a profitable sale 
      • We also offer demos on site so your customers can try the products
      • interested in becoming part of our family? email us at info*at*EarthsEats.com

        Where can I find your products:

        You can find our products at following locations  (selection varies by store):