Free CANADA Shipping on $80~~~~~~Free Pickup in Vancouver Area, Choose "Pickup" at Checkout & Email Us to Coordinate

FAQ & Contact

 FAQ

 

    Do you offer Bulk Purchase Discounts?

    •  Retail Stores: Retailers wishing to add our products to their retail store we offer retail discount, email us at info at Earthseats.com for prices
    • Public: We offer 20% Off our ONLINE store price when you buy 6 Latte pastes (mix and match); code "Latte15"------Note: Qualifies for free shipping or simply arrange to pick up in Kitsilano 

    Are your products Vegan?

    • Yes, all our products are Vegan

    Do you offer first time purchase discount?

    • Purchasing online for first time, use code "Online10" to receive 10% off

    Do you offer special Cafe Price?

    • Yes, for coffee shops hoping to serve our latte pastes or add them to their retail shop with receive bulk purchase prices, simply email us to inquire
    • Note: Must be a cafe purchasing, not open to individuals, not valid with other discounts

      We have a store & are interested in carrying your products for resale, is that possible?

      • Yes, we would love to have our products at your cafe, store, gym, ... we offer a retail discount to bulk purchases for resale so you can mark up to a profitable sale 
      • We also offer demos on site so your customers can try the products
      • interested in becoming part of our family? email us at info*at*EarthsEats.com

        Do you offer Refunds?

        • Unfortunately we do not offer refunds on food products due to safety

        Do you Sell to US customers?

        • Yes, we do. You can order directly off our website and if the shipping cost doesn't calculate we can get back to you on the shipping cost
        • Note: US customs may charge duty 

        What is the Expiry Date of your products?

        • Please refer to the product page and click on the actual product to see the shelve life of the product
        • Most of our products have a shelve life of 10-12 months in cool place and 1.5 years if refrigerated

        Are there any Additives, Colour, Preservatives, Sugar added to your products?

        • All our products are free of all the above
        • This was our main mission when we started Earth's Eats as we are against any type of additives to products (incl. sugar)


        Do you charge Taxes?

        • Yes, there is a 5% GST charge as per BC regulations on our products
        • Also there is a 5% GST and 7% PST on shipping cost (as per Canada Post charges)

        Do you charge a Handling or Packaging Fee?

        • No, we do not charge handling or packaging fee
        • The cost you see under shipping and handling is only shipping cost

        How much is the Shipping Cost for my purchase?

        • As soon as you go to the checkout page and enter your address and preferred shipping method the system will automatically generate your shipping cost
        • These prices come directly from the shipping company that you choose.
        • We have a special Shopify rate shipping cost which works out cheaper than regular

        Do you Offer Free Delivery, Pick-up or Shipping?

        Yes, We Offer:

        • Free Local YOU Pick Up at Kitsilano, Just choose pickup at checkout & email us to coordinate pickup time and date.
        • Free Canada Post Expedited Shipping on Min. $80 to Canada only 

            What are your methods of payment for online purchase?
You can Pay for your purchase using the following methods:

            • Credit Cards (online and in person)
            • Paypal 
            • Apple Pay
            • Google Pay
            • Email Transfer to info@earthseats.com 

             

             Contact Us

            Please contact us at info@EarthsEats.com for wholesale opportunities, events & media inquiries. We would love to see our products in your store, cafe, or at your next event!